Suffolk-based K&M Tyres has become the latest member of Michelin’s Exelagri dealer partnership programme.
K&M Tyres gained Michelin Certified Centre (MCC) status, by gaining accreditation on the truck side of its operations as part of the Michelin Truck Professional (MTP) network and has held this status more than a decade.
Prior to qualifying for Exelagri status the dealer had to pass a stringent independent 48-point quality audit, which looks at key aspects of the business, from the cleanliness of the workshop and the standard of equipment used, to levels of staff training and the quality of advice given to its customers.
Mark Bond, Director at K&M Tyres, says: “We’re thrilled to have yet again earned Michelin’s stamp of approval. Having this industry-recognised standard further demonstrates to our customers, who associate Michelin with professionalism, that one of the world’s biggest brands is willing to give us their backing. Customers are also safe in the knowledge that our technicians have the right expertise to ensure they get maximum performance from their agricultural tyres.”
K&M Tyres has pledged to offer an extensive range of Michelin products and services, 24/7 breakdown support, quality tyre repairs, wheel alignment checks and have the ability to fit tyres both on-site and in the field. They must also offer a tyre delivery service to customers, backed up by the provision of expert technical advice and aftersales support.
Mike Lawton, Commercial Director of Michelin’s agricultural tyre division, says: “It’s fantastic to welcome K&M Tyres to the Exelagri dealer network. Holding a second Michelin accreditation is testament to the company’s commitment to providing customers with the best possible service.”
